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iDeaPlay Limited Warranty: New Items
After reviewing our warranty policy, if you believe you have a warranty claim, please contact our customer support team for instructions on how to proceed: email@example.com or calling 866-886-6878.
To save the time of claiming IDEAPLAY warranty, please prepare these requirements of warranty before contacting us.
Requirements of Claiming IDEAPLAY Warranty:
- Product model
- Date of purchase
- Product serial number
- The original order number from our IDEAPLAY website, Amazon store, Walmart store, Wayfair store, eBay store, newegg store and HSH.
- Pictures of the issue for evidence purposes.
Our quality assurance team will investigate, examine and review your claim and let you know within a few days the outcome of your warranty claim.
If you believe your IDEAPLAY has a warranty issue, your first point of contact should be your IDEAPLAY retailer where you purchased your products.
iDeaPlay Products Warranty Policy List:IDEA_IDEAPLAY Limited Warranty Policy of Ebikes and Folding Bikes
iDeaPlay Limited Warranty: Open-Box Items
Customers return open-box products for a variety of reasons - change of mind, or wrong-size wrong-color wrong-model. Each the open-box item is unworn and in googd functioning condition, tested or inspected to verify proper working order and physical apperance. We also offer up to 6 months including any defects or malfunctions of the open-box items, but no return or exchange.
This warranty is non-transferable and proof of purchase from ideausa.com or an authorized retailer is required for warranty service.